Reference

Our Terms, Your Account Rights

br999 operates under a clear set of legal conditions that govern how your account, wallet, and activity on the platform work.

Account ConditionsEligibility by RegionWallet RulesbKash & Nagad CoveredYour Rights Explained
br999 Our Terms, Your Account Rights
LEGAL CONTACT PATHS

Reach Us on Legal Matters

Live Chat For account-specific legal queries — eligibility questions, account holds, or term clarifications — our live chat connects you directly to a support agent who can pull up your account details.
Email Support Send formal legal requests, account closure notices, or written complaints to our support email. We acknowledge receipt and respond with a case reference so your query is tracked.
Account Help Centre The Help Centre inside your account covers common legal questions — wallet verification steps, term update notices, and how to request a copy of your account data.
HOW WE HANDLE THIS

Data, Security and Account Integrity

Data Handling

We collect only what is needed to operate your account — your registered mobile number, wallet details like bKash or Nagad, and transaction history. We do not sell your data to third parties.

Cookie Policy

Cookies on br999 are used for session management and fraud detection. You can adjust cookie preferences through your browser settings; disabling them may affect how certain account features load on mobile.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. If you receive an OTP you did not request, contact support immediately and do not share the code with anyone.

Data Retention

Account and transaction records are retained as required by applicable regulations. You may request a summary of your stored data by contacting support — we will respond within a reasonable timeframe.

Common Questions About Our Terms

These are the questions we hear most often about account eligibility, data rights, and how our legal terms apply to your wallet and activity on br999.

Access depends on your local law and eligible regions. It is your responsibility to confirm that using br999 is permitted under the laws that apply to you before opening an account.

No. Each person may hold only one account. Duplicate accounts are a breach of our terms and may result in suspension of all associated accounts and wallet balances.

Your wallet details are stored securely and used only to process deposits and verify withdrawals. We do not share payment information with third parties outside of transaction processing.

Contact our support team via live chat or email with your registered mobile number. We will verify your identity and provide a summary of the data held on your account.

Send a closure request through email or live chat. Any remaining wallet balance will be returned to your registered Rocket, Nagad, or bKash account after a standard verification check.

We notify you via the contact details on your account before any material change takes effect. Continuing to use the platform after that date means you accept the updated terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.