Reference

Terms and Conditions That Govern Your br999 Account

These terms set out what you agree to when you open and use a br999 account — covering deposits via bKash, Nagad, and Rocket, how your wallet works, and what we expect from you.

Account eligibility appliesbKash, Nagad, Rocket coveredLocal law governs accessOne account per personAge verification required
br999 Terms and Conditions That Govern Your br999 Account
HOW WE HANDLE THIS

Account Security and Your Rights Under These Terms

We take the obligations in these terms seriously on our side too. Here is how we handle the areas that matter most to your account.

Identity Verification We verify your identity before processing your first withdrawal. You will be asked to confirm details through your registered mobile number via OTP before funds leave your wallet.
Account Data Retention We retain your account records for as long as required by applicable law and our internal compliance obligations. You can request a summary of your data through support.
Wallet Security Your account wallet is tied to your verified mobile number. Any change to your linked bKash, Nagad, or Rocket number requires re-verification before the new number is active.
Requesting Changes To update personal details, dispute a transaction, or request account closure, contact support in writing. We aim to acknowledge requests within one business day.
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or if you want to raise a concern about how they have been applied to your account, our support team is the right place to start. You can reach us through live chat, email, or the in-app help section — whichever works for you on mobile.

Team online

Live Chat

Open the chat icon from any page on br999 to speak with a support agent about a terms query on your account.

Email Support

Send a detailed message to our support address for written responses on account terms, wallet disputes, or eligibility questions.

In-App Help

The help section inside your br999 account links directly to terms articles and lets you raise a ticket without leaving the app.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice.

Account eligibility depends on your age and your local law. You must meet the minimum age requirement in your region and confirm that accessing this platform is permitted where you are located.

No. These terms allow one account per person. Duplicate accounts are a breach of our terms and may result in both accounts being suspended and wallet balances reviewed.

If your account is suspended for a terms breach, we will review your wallet balance as part of the process. Funds from verified deposits are handled according to the outcome of that review.

Contact our support team by email or live chat and ask for a data summary. We will respond within the timeframe required by applicable law in your eligible region.

The br999 account terms apply equally regardless of which payment method you use. Each provider — bKash, Nagad, Rocket — also has its own conditions that sit alongside ours.

We notify you via your registered contact before material changes take effect. Continuing to use your account after that notice means you have accepted the updated terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.